Mastering the Customer Success Manager (CSM) Interview: 1:1 Coaching Series. Get Hired. Stand Out. Own the Room

This five-session live training program is designed to help customer success professionals sharpen their interview skills, craft compelling answers, and confidently navigate the hiring process. Each session is interactive and practical and will help you build a customizable personal playbook - a toolkit you’ll build throughout the course to ensure you’re prepared for any interview question, case study, or negotiation.
Format

1:1 Online

Starting date

March 2025

Level

Advanced

Duration

5 Sessions

$1,375

Contact Us!

Why should I take this course?

—

For your career

Personal brand

Learning paths

Aspiring and experienced CSMs preparing for interviews at SaaS, tech, and enterprise companies.


Anyone looking to level up their communication, storytelling, and business acumen in a CS context.
We guarantee you an exceptional experience with flexible learning paths and professional guidance

Meet the Coach

—

Gaurav Dhy

Co-founder NextOrbit
Gaurav is a seasoned professional in the field of customer success. He co-founded Next Orbit Inc., championing, and operationalizing innovative customer success strategies. With a solid track record in customer success, he has held leadership positions and spearheaded customer success initiatives at established companies like Hewlett Packard Enterprise and rising SaaS stars, including Contrast Security, Salt Security, and Teleport. His expertise and strategic insight enable him to drive transformative success in diverse corporate ecosystems. Gaurav is based out of Pleasanton, California.
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